FINALY! I have been waiting for this for a while now. The Apple support pages on the website were always below par, due to the fact that finding them was a pain. The actual content was always good though (unlike Google support). You had to navigate through pages and pages of usless content to finally get to where you want to be. There was no obvious place to search for a question that you may have (unless you know what you are doing) and it was usually faster calling AppleCare directly for help.
I am thrilled to see that Apple is now taking action. I always ranked the apple support page very low in Apple surveys.